Frequently Asked Questions
Everything you need to know about our gothic and Victorian-inspired couture.
Where are Shrine of Hollywood garments manufactured?
All our designs are proudly and ethically manufactured in the United States, specifically in Los Angeles, ensuring high-quality craftsmanship and fair labor practices.
How do I determine my correct size for corsets and coats?
We provide a detailed size chart on each product page. For corsets, we generally recommend ordering based on your natural waist measurement minus 2-4 inches, depending on your desired level of reduction.
Do you offer international shipping?
Yes, we ship our alternative fashion worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location and the weight of your order.
What is your return and exchange policy?
We accept returns for store credit or exchange within 14 days of delivery, provided the items are in original, unworn condition with tags attached. Please note that custom-made items are final sale.
How should I care for my velvet and tapestry items?
To preserve the intricate fabrics and structural integrity of our garments, we recommend professional dry cleaning only. Avoid machine washing or tumble drying to prevent damage to delicate trims.
Can I request a custom design or modification?
While we primarily offer our curated collections, we occasionally take on custom commissions depending on our current production schedule. Please contact our support team with your specific request.